FAQ

What forms of ID are needed

What forms of ID does downtown FLWR accept?

We accept valid, unexpired, government-issued IDs bearing a photograph, expiration date, and birth date. Examples include state-issued driver’s licenses, state-issued identification cards, and passports. We do not accept expired or temporary IDs or learners’ permits.

On site ATM

How can I pay for my downtown FLWR order?

At downtown FLWR, we accept cash and have an ATM available on-site for your convenience.

Refund & Return Policy

Does downtown FLWR offer returns or refunds?

In case a quality issue is detected, downtown FLWR may, at its discretion, either replace the Nonconforming Product or provide the Purchaser with a credit or refund equal to the amount paid for the Product.

How to place an order

How can I place an order?

Visit our e-commerce menu and create a client profile, choose your products, and pay online and your order will be ready upon arrival at our store.

 

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